Before we leave for our next adventure in France, I want to thank Wendy, Ashley and Emma for the help and advice you have given us over the last 3 years. Insurance to people who know as little as I do is confusing and jargon appears designed to confuse the poor customer, but you and your team have been so patient and guided us through everything we needed to do, even when it was my mistakes that were causing the problem. For this your friendliness and charm, I thank you. Just hope that in france we can find advisers as helpful as you! All the best for the future. C Hiney